Overview

Central Georgia Technical College (CGTC) serves over 15,000 students across multiple campuses in Warner Robins, Macon, and Milledgeville. With a wide range of programs, including short-term certificates, diplomas, and associate degrees, CGTC provides hands-on learning in fields like healthcare, IT, and industrial systems. Committed to enhancing academic support, CGTC partnered with QuadC to integrate AI-powered tutoring into its Academic Success Center (ASC), improving student access to tutoring and boosting learning outcomes with personalized, on-demand academic support across disciplines.

Key Results

Since implementing QuadC’s AI tutor, CGTC has observed significant improvements in student engagement and academic performance:

• 30% increase in students accessing tutoring services
• 44% of users were online-only students, expanding accessibility beyond campus
• 62% of tutoring interactions occurred outside regular Academic Success Center hours
• 8.8% increase in student retention from fall to spring semester
• 6% increase in course pass rates among AI tutor users
• 12% of students were identified as copying and pasting their homework into the AI tutor

The Challenge

CGTC sought to address key challenges in student support, including:

• Limited access to tutoring: Many students, especially online learners, struggled to access tutoring services.
• After-hours learning gaps: The ASC had set operational hours, often leaving students without interactive or synchronous academic support options during evenings and weekends.
• Identifying students who misused tutoring tools: Detecting cases where students submitted assignments for direct answers was difficult.

“We face limited qualified tutors, rising demand, and uneven availability of tutors across subjects. To scale support for busy students who often had to juggle school and work, we turned to AI but needed safeguards against misuse.”  Allison Repzynski, Director of Academic Support Services, Central Georgia Technical College

The Solution

QuadC AI was deployed to provide students with on-demand academic assistance. The platform combines interactive chat support, quizzes, personalized study plans, and administrative oversight. By leveraging AI, CGTC was able to extend academic support beyond traditional tutoring hours without increasing staffing costs. This was especially valuable for non-traditional and online students who required flexible access to help.

QuadC AI offers a scalable and cost-effective solution that complements the college’s human tutoring services, significantly expanding CGTC’s academic support capacity. The platform augments existing staff by increasing the availability and reach of tutoring resources, ensuring adaptive, on-demand assistance while allowing human tutors to focus on more complex student needs.

In addition to academic content, students use QuadC AI to ask questions they may hesitate to bring to human tutors, such as improving credit scores or enhancing their writing. The platform’s private, judgment-free environment has made it a trusted resource for addressing both course-related topics and broader educational needs. This versatility has contributed to long-term student success, as learners receive support tailored to their individual goals and challenges.

The Results

CGTC saw significant improvements in student engagement and success rates:

• Expanded Academic Success Center reach: 30% of students using the AI Tutor had not previously accessed tutoring services.
• Increased online student support: 44% of AI Tutor users were fully online, off-campus students, demonstrating an increased reach beyond campus.
• Higher student persistence: Students who used QuadC AI were 8.8% more likely to persist from Fall ‘24 to Spring ‘25 compared to the general student population.
• Improved course pass rates: AI Tutor users are 6% more likely to pass their class than the general student body.
• After-hours academic assistance: 62% of AI interactions occurred when the ASC was closed, highlighting the AI’s role in augmenting staff support.
• Abuse Detection: Usage tracking revealed that 12% of students were identified as copying and pasting their homework into the AI tutor.

“Students using QuadC AI are seeing a significant benefit.  Our data shows those who use AI are 6% more likely to pass their class than the average.  We clearly see that students are using AI to learn at their pace.” Allison Repzynski, Director of Academic Support Services, Central Georgia Technical College